Privacy Policy

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HeyHotStaff values the trust our users and customers place in us when they give us access to their personal data. This Privacy Policy describes how TGI Services Limited (“HeyHotStaff”, “we”, “our”, “us”) collects, uses, stores, shares and protects your information whenever you use HeyHotStaff through the website (www.heyhotstaff.com). We know how important privacy is to our users, which is why we only collect the information we need and will not share your personal information with any third parties unless it is necessary. Even within HeyHotStaff, access to your personal information is limited to only those employees who require such information to handle matters relating to compliance, identity verification, fraud prevention and customer support.

For the purpose of data protection legislation, the data controller is TGI Services Limited, a British Virgin Islands (BVI) business company incorporated and existing in the British Virgin Islands with BVI company number 1811882 and having its registered office c/o the offices of Aleman, Cordero, Galindo & Lee Trust (BVI) Limited, P.O. Box 3175, Road Town, Tortola, British Virgin Islands. When we refer to “HeyHotStaff” in this policy, we refer to this entity.

We may change this Privacy Policy from time to time. When we do make updates, we’ll let you know by changing the date above. If it is a big update, we’ll send you a notification or post a notice on our website. If you ever have any questions about changes made to the Privacy Policy, just reach out to Support.

By using HeyHotStaff website, you consent to the practices contained in this Privacy Policy.

 

Information we collect

We collect information about you to provide our services. In order for us to best provide our services to you (and to help make it feasible for us to do so), it is essential that we are able to collect and use the information as described in this Policy. This means that the data collection is largely necessary for fulfilling the relationship we have with you, and where that is not the case, we have a legitimate interest in collecting the information described below.

When you create a HeyHotStaff account, we’ll collect some details about you such as your name, email, password, birth date, gender, nationality, living in, languages known, your resume, etc.

Because we change our offerings and features from time to time, the options you have to provide us with personal information also may change.

We also collect and store certain information associated with actions you take. For example, when you login, we store the last login, last access. We also store information about the job postings that you apply to, members you are connecting with and other information about your behavior on our Platform.

If you enter credit card information on the Platform in connection with a purchase, that information is sent directly from your browser to the third-party service provider we use to manage credit card processing and we do not store it on our servers. The service provider is not permitted to use the information you provide except for the sole purpose of credit card processing on our behalf.

Sometimes we need to request more information to verify your identity or to meet legal and regulatory obligations. When that is necessary, you will be prompted to provide such information.

 

Information we collect automatically

When you use the Platform, your device is automatically providing information to us so we can respond and customize our response to you. The type of information we collect by automated means generally includes technical information about your computers, such as your IP address or other device identifiers, the type of device you use, and operating system version. The information we collect also may include usage information and statistics about your interaction with the Platform. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location on your mobile device), and other information about how you used the Platform.

Automated means of data collection include the following:

Cookies And Tracking Technologies. Technologies such as: cookies, web beacons, locally shared objects (sometimes called "flash cookies"), mobile identifiers and similar technologies ("Cookies") are used by HeyHotStaff and our partners (such as advertising, marketing and analytics providers) ("Ad Partners"). We use Cookies to remember users’ settings as well as for authentication and analytics. These technologies may be used in analyzing trends, administering the Platform, tracking users’ movements around the Platform and to gather demographic information about our user base as a whole. Our Ad Partners may also use such technologies to deliver advertisements to you. You can control the use of Cookies at the individual browser level, but if you choose to disable Cookies, it may limit your use of certain features or functions on our website or service. For more information on Cookies, how we use them, the third parties we work with who use them, and how you can control them, please see the section entitled Cookie Policy and Ad Choices.

Log File Information. Log file information is automatically reported by your browser or mobile application each time you access a website on our Platform. For example, when you access a HeyHotStaff website, our servers automatically record certain information that your web browser sends when you visit any website. These server logs include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, and pages viewed.

Device Information. We collect information about the device you use to access the Platform, including the type of device, operating system, settings, and unique device identifiers, and IP address. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or Android phone. We collect the device type and any other information you choose to provide, such as username, geolocation, or email address. We also use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software records information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

 

How we use information

We use the information we collect to provide our services. In order for us to best provide our services (and to help make it feasible for us to do so), it is essential that we are able to collect and use the information as described in this Policy. So it is largely necessary for fulfilling the relationship we have with you, and, where that is not the case, we have a legitimate interest in using the information we collect, including personal information, for these purposes:

  • To provide you with personalized content, services offered by HeyHotStaff as well as promotional content and services (for example, HeyHotStaff uses your preferred positions to send relevant jobs you may be interested in);

  • To customize and improve the features, performance, and support of the site;

  • To provide relevant advertising, including interest-based advertising from us and third parties, which may mean that we share non-personally identifiable information, such as your job title, to third-party advertisers;

  • To transmit your application and save your application materials;

  • To share your saved Profile or resume with employers;

  • For internal operations, including troubleshooting, data analysis, testing, research, and service improvement

  • To communicate with you or initiate communication with you on behalf of third parties through your HeyHotStaff account or through other means such as email, telephone (including mobile phone), including through the use of contact information that you provide to us or (where it is lawful for us to do so) that we otherwise obtain from third-party resources;

  • To analyze use of the Platform and improve the Platform;

Except as stated in this Privacy Policy, HeyHotStaff does not sell, rent, share or otherwise provide your personal information to any third parties for marketing purposes without your consent. It is important that you bear in mind that your profile in the HeyHotStaff Platform is public, this means that if you sign up third parties can identify you. If you do not agree with this aspect, please, don’t register on HeyHotStaff.

 

Protecting Your Information

HeyHotStaff seeks to use reasonable security measures to help protect against the loss, misuse and alteration of the Personal Data under HeyHotStaff’s control. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. In addition, please note that emails, messages sent via your web browser, and other similar means of communication with other users, are not encrypted. Therefore, while we strive to protect your information, we cannot guarantee its security.

Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be nonnegotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.

 

Cookie Policy and Ad Choices

This Cookie Policy describes how HeyHotStaff uses Cookies and similar technologies.

Cookies

Cookies are small pieces of data that are stored on your computer, mobile phone, or other device when you first visit a page. We use cookies, web beacons, locally shared objects (sometimes called "flash cookies"), mobile identifiers and similar technologies ("Cookies") to help us recognize you on the Platform, enhance your user experience, understand usage of the Platform, and show you relevant advertising. Cookies may also be set by other websites or services that run content on the page you're visiting. To learn more about our partners (such as advertising, marketing and analytics providers) ("Ad Partners") and their use of Cookies, click here. After you register on the Platform, we may connect information we collect from the Cookies set by us and our partners with other information received from you. The provision of your data via Cookies is voluntary except for those Cookies that we place on your device because we need them for the performance of our Platform and our services.

What types of Cookies do we use?

We use two types of Cookies on the Platform: "session cookies" and "persistent cookies." Session Cookies are temporary Cookies that remain on your device until you leave the Platform. A persistent Cookie remains on your device for much longer until you manually delete it (how long the Cookie remains will depend on the duration or "lifetime" of the specific Cookie and your browser settings).

What are Cookies used for?

Cookies transmit information about you and your use of the Platform, such as your browser type, search preferences, job titles, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. With the exception of an identifier Cookie that we associate with registered accounts to prevent fraud by members of the Platform, Cookies link to certain unique information such as the job titles that you entered at time of registration or on your profile, but this is not linked to your name.

We use Cookies for things like:

Authentication
We use Cookies to help us determine whether or not you've signed in to the Platform and to keep you signed in during visits as you access different pages.

Security
We use Cookies to enable and support security features, prevent fraud, and protect your data from unauthorized access.

Preferences and Features
We use Cookies to enable features, help us provide you with personalized content such as showing you your recent search activity.

Advertising
We use Cookies to deliver, evaluate and improve advertising, such as by using information about you to provide relevant advertising both on and off the Platform. Our Ad Partners may use a cookie to determine whether you've already been shown an advert or how it performed, or provide us with information about how you interacted with an ad.

Analytics and Performance
We use Cookies to analyze how our visitors use the Platform and to monitor site performance. These Cookies help us to identify and fix errors, understand and improve services, research and test out different features and monitor how our visitors reach our sites.

 

Ad Choices and Managing Cookies

HeyHotStaff works with several third parties to provide you with personalized, interest-based advertising. We may target ads to you, and measure their performance, on and off the

Platform using:

  • Member-provided profile information (e.g., job title, occupation, location, authorized information shared from your Social Networking Site)

  • Your use of the Platform (e.g., search history, job clicks, companies you follow);
    Information inferred from data described above (e.g., using job titles from a profile to infer industry, seniority, and compensation bracket).

  • IP address or mobile device location information (to the extent you have enabled location tracking on your device);

  • Cookies (both on and off the Platform) which may include information from the Ad Partners we use to help deliver relevant ads to you.

 

How We Work with Third-Party Ad Partners

When we work with our Ad Partners to serve you personalized, interest-based advertising, we do not share information with them that they can use to identify you or associate with you as a specific individual unless you have instructed us to do so (such as when you fill out a lead form in an ad, or approve your Profile for display to employers). Similarly, if one of these Ad Partners have information about you saved in one of their own Cookies on your browser, they use that information to help us send you a relevant ad, but they do not share with us information that we can associate with you as an individual.

We work with third parties, such as Google Analytics, to provide analytics services that use the Cookies set on your device to measure the performance of advertising and track traffic to HeyHotStaff generally. We have also implemented Google Analytics Demographics and Interest Reporting, which categorizes Cookie information so that we and third-party service providers can better deliver advertisements that are relevant and useful to you on the Platform and various websites across the internet. In addition, a Cookie on some of our employer clients sites provides us with aggregate data about the number of applications submitted to those sites by users of Platform.

 

Opting Out of Cookies

HeyHotStaff Cookies. We use Cookies that are necessary for us to provide the services you use and you cannot opt out of these Cookies on the Platform. You are able to disable placement of some (but not all) Cookies by setting your browser to decline cookies, though this may worsen your user experience. Additionally, you can also control, manage and/or delete cookies via your browser settings. A useful resource for information about deleting and controlling cookies can be found at AboutCookies.org.

If you enable location data for the mobile version of the Platform (including any version installed as a native application), we may use your location data to serve you geo-targeted ads for employers and other advertisers that are local to you. In such instances, we do not share your location with the advertiser or advertising network; rather, we provide the advertiser or advertising network with a means to push ads through to users located in certain areas. You may disable location services at any time in your device privacy settings or the HeyHotStaff native app settings.

 

Ad Partner Cookies

Here are some options for managing the third-party Cookies used by our Ad Partners:

  • You can adjust Cookie preferences on HeyHotStaff through our Cookie Consent Tool.

  • You are also able to opt out of other third-party advertiser and ad network placement of Cookies or targeted advertising generally by visiting the following links: Network Advertising Initiative; Digital Advertising Alliance; European Interactive Digital Advertising Alliance (for users in the EU); The Digital Advertising Alliance of Canada (for users in Canada); or you can follow opt-out instructions of the Ad Partners we work with listed here. You will continue to receive generic ads by companies not listed with these opt-out tools.

You can opt out of tracking by Google Analytics and Google Analytics Demographics and Interest Reporting services by visiting Google Ads Settings or by downloading the Google Analytics Opt-Out Browser Add-on.

Please note: If ads or other features on the Platform are provided by third parties, those parties set and use their own Cookies that are subject to those third parties' privacy notices and policies. HeyHotStaff does not have access to, or control over, these Cookies. Also, if you respond to ads posted by third parties or submit information to third parties via the Platform, such third parties receive information about you subject to their privacy policies.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

HeyHotStaff
https://www.heyhotstaff.com
info@heyhotstaff.com

This document was last updated on May 24, 2018